Beforehand our firm had no Apple Enterprise Supervisor account, and each Macbook was arrange as if it have been a private machine.
We accomplished the Area Seize and at the moment are within the strategy of enrolling the units with Apple Enterprise Necessities by way of ABM.
It is labored positive for about 22 of the units, however 3 are nonetheless having a problem.
Making an attempt both method of enrolling the machine (Managed Apple Account e-mail/password or downloading the enrollment profile) after which agreeing to Distant Administration seems to be prefer it’s signing in, after which provides an error “Enrollment Failed. Please strive once more.”
These failed units present up within the Gadgets checklist in Apple Enterprise Manger with the serial quantity as an alternative of the consumer’s title, and underneath “Machine Administration Service” it says “No Service.”
Going to the consumer in ABM reveals them having no machine assigned to them.
The three dots within the high nook of the failed units are greyed out and never clickable.
Multi-selecting two or three of those failed units brings up the choices to “Unassign Machine Administration” or “Launch from Group” however neither does something.
I may very well be incorrect, however what I consider will be the widespread denominator between these units is these customers tried the machine enrollment earlier than updating the OS, which failed, and now these “caught” units are stopping the enrollment from working now that I’ve made positive they up to date the OS.
