Tuesday, November 18, 2025

Co-op confirms information of 6.5 million members stolen in cyberattack

Co-op confirms information of 6.5 million members stolen in cyberattack

UK retailer Co-op has confirmed that private information of 6.5 million members was stolen within the large cyberattack in April that shut down programs and induced meals shortages in its grocery shops.

Co-op (brief for the Co-operative Group) is among the United Kingdom’s largest shopper co-operatives, working meals shops, funeral providers, insurance coverage, and authorized providers. It’s owned by tens of millions of members who obtain reductions on providers and share within the firm’s governance.

Co-op’s CEO, Shirine Khoury-Haq, apologized right now on the BBC Breakfast present, confirming that the attackers efficiently stole the info for all of its 6.5 million members.

“Their information was copied, and the criminals did have entry to it like they do after they hack different organizations. That’s the terrible a part of this sadly,” mentioned Khoury-Haq.

Whereas no monetary or transaction data was uncovered within the assault, the contact data for its members was stolen.

The CEO mentioned the breach felt like a private assault, not on her, however fairly on the Co-op’s members and staff who have been impacted.

“And it it is not about me. It was my colleagues. It was private to me as a result of it damage them. It damage my members. They took their information and it damage our clients and that I do take personally,” she defined within the interview.

The cyberattack occurred in April, forcing Co-op to close down a number of IT programs to stop the menace actors from additional spreading to units and finally deploying the DragonForce ransomware encryptor.

Initially downplayed as an tried intrusion into its community, the firm later confirmed {that a} “vital” quantity of information was accessed and stolen in the course of the assault.

Sources informed BleepingComputer on the time that the breach initially occurred on April 22, after the menace actors performed a social engineering assault that allowed them to reset an worker’s password.

As soon as they gained entry to the community, they unfold to different units and finally stole the Home windows area’s Home windows NTDS.dit file. This file is a database for Home windows Lively Listing Providers that incorporates password hashes for Home windows accounts.

Risk actors generally steal this file to extract and crack passwords offline, permitting them to additional unfold to different units on the community.

BleepingComputer was informed that the assault was linked to menace actors related to Scattered Spider, who have been linked to the Marks & Spencer (M&S) cyberattack the place the DragonForce ransomware was deployed.

The BBC reported that they spoke to the DragonForce ransomware operator about Co-op, who confirmed one in every of its associates was behind the assault. Additionally they shared samples of information with the BBC, claiming that Co-op’s company and buyer information had been stolen in the course of the assault.

Final week, the UK’s Nationwide Crime Company (NCA) arrested 4 folks suspected of being concerned within the assaults on Co-op, M&S, and an tried one on Harrods.

The arrested people are two 19-year-old males, one 17-year-old male, and a 20-year-old feminine, who have been apprehended in London and the West Midlands.

It’s reported that one of many suspects arrested is linked to a 2023 assault on MGM Resorts that resulted within the encryption of over 100 VMware ESXi digital machines.

The MGM assault was additionally attributed to Scattered Spider, who was working with the BlackCat ransomware operation on the time.

Whereas cloud assaults could also be rising extra subtle, attackers nonetheless succeed with surprisingly easy strategies.

Drawing from Wiz’s detections throughout hundreds of organizations, this report reveals 8 key strategies utilized by cloud-fluent menace actors.

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