I’ve acquired a German Apple Reward Card (Die Geschenkkarte für alles von Apple), and I’m attempting to make use of it to look at some programmes on Apple TV.
Notice that I don’t possess any Apple System nor had any Apple account beforehand to receiving this card. So I’ve created an account on Apple TV utilizing my browser and tried so as to add the cardboard to it. My account settings (Einstellungen) provide an choice to redeem a code (Werbecode einlösen); nevertheless, I’m not certain that is the suitable operate, as a result of the textual content on the button doesn’t point out present playing cards. I’ve not discovered every other choices to load a code in my account settings.
Anyhow, after I click on on this button, the browser navigates to Apple’s Redeem Supply web page and, after I enter the code, I get the error message:
Can’t Redeem Code
The code you entered couldn’t be discovered.
Here’s what I checked:
- I checked the code on the cardboard about 20 occasions, and it matches.
- The cardboard remains to be legitimate: There’s a textual content on it saying that the code doesn’t expire.
- I’ve a receipt confirming that the cardboard has been activated.
- I’ve set the nation to Germany in my Apple TV account, and the cardboard was bought in Germany, so the nation is OK.
Is there anything I ought to test or do with a view to load my card on my account?
